Terms of Service

KINOVA LABS — TERMS OF SERVICE

Last Updated: April 19, 2026

 

OVERVIEW

 

Welcome to Kinova Labs! Kinova Labs LLC ("we," "us," or "our") operates the website kinovalabs.co (the "Site"), including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kinova Labs is powered by Shopify, which enables us to provide the Services to you.

 

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. Continued use of the Site after any changes to these Terms constitutes your acceptance of the updated Terms.

 

DEFINITIONS

 

To help explain things as clearly as possible, the following terms are defined as:

  • Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information about you such as language preference or login information
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Kinova Labs LLC, 732 S 6th St, Ste N, Las Vegas, NV 89101, USA
  • Country: The United States, where Kinova Labs LLC is based
  • Device: Any internet-connected device such as a phone, tablet, or computer used to visit kinovalabs.co and use the Services
  • Service: The services provided by Kinova Labs as described on this platform
  • Third-party service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide content or whose products or services may be of interest to you
  • Website: kinovalabs.co
  • You: A person or entity registered with Kinova Labs to use the Services

 

SECTION 1 - ACCESS AND ACCOUNT

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

 

SECTION 2 - OUR PRODUCTS

 

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings. We do not warrant that the appearance or quality of any products purchased will meet your expectations or be the same as depicted in our online stores. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

 

SECTION 3 - ORDERS

 

When you place an order, you are making an offer to purchase. Kinova Labs reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Kinova Labs confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Kinova Labs may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

 

SECTION 4 - PRICES AND BILLING

 

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay all charges incurred at the posted prices, including applicable taxes.

 

SECTION 5 - SHIPPING AND DELIVERY

 

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. For full details on our shipping process please refer to our Shipping Policy at https://kinovalabs.co/pages/shipping-policy

 

SECTION 6 - RETURN AND REFUND POLICY

 

If you are not satisfied with your purchase, please contact us at support@kinovalabs.co within the timeframe outlined in our Refund Policy. Our 60-day money-back guarantee applies to first-time orders only and is subject to the terms outlined in our Refund Policy at https://kinovalabs.co/pages/refund-policy

 

SECTION 7 - INTELLECTUAL PROPERTY

 

Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, are owned by Kinova Labs, its affiliates or licensors and are protected by U.S. and foreign intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material on the Services without our prior written consent. You agree not to license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party. All rights not expressly granted herein are reserved by Kinova Labs.

 

SECTION 8 - OPTIONAL TOOLS

 

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use of such tools is entirely at your own risk.

 

SECTION 9 - THIRD-PARTY LINKS

 

The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. If you leave the Services to access third-party sites, you do so at your own risk. Our Terms of Service no longer apply once you leave our Site — your browsing on any other website is subject to that website's own rules and policies. Complaints or questions regarding third-party products and services should be directed to the third-party.

 

SECTION 10 - COOKIES

 

Kinova Labs uses cookies to identify areas of our website that you have visited and to enhance the performance and functionality of our website. Cookies are small pieces of data stored on your computer or mobile device by your web browser. Most web browsers can be set to disable cookies, however doing so may prevent you from accessing certain functionality on our website. We never place personally identifiable information in cookies.

 

SECTION 11 - RELATIONSHIP WITH SHOPIFY

 

Kinova Labs is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Kinova Labs. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Kinova Labs. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Kinova Labs.

 

SECTION 12 - PRIVACY POLICY

 

All personal information we collect through the Services is subject to our Privacy Policy at https://kinovalabs.co/pages/privacy-policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.

 

SECTION 13 - FEEDBACK AND SUGGESTIONS

 

If you submit any ideas, suggestions, feedback, or reviews (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use, without any credit or compensation to you. You represent and warrant that you own or have all necessary rights to all Feedback submitted.

 

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

 

SECTION 15 - PROHIBITED USES

 

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any regulations, rules, laws, or ordinances; (c) to infringe upon intellectual property rights; (d) to harass, abuse, harm, defame, or intimidate any person; (e) to transmit false or misleading information; (f) to send spam, junk mail, or any unsolicited solicitation; (g) to impersonate any other person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services. We reserve the right to suspend or terminate your account at any time without notice if we determine you have violated any part of these Terms.

 

SECTION 16 - AGENTS

 

16.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity without direct supervision.

16.2 No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with the requirements in section 16.4 below.

16.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

16.4 Agents must: (i) identify that the request is from an Agent and disclose the Agent's name in all HTTP/HTTPS requests; (ii) not conceal or obfuscate that interactions are from an Agent; (iii) respond truthfully to any prompt seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to control whether and how Agents access, use, or interact with the Services.

 

SECTION 17 - TERMINATION

 

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

 

SECTION 18 - DISCLAIMER OF WARRANTIES

 

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

 

SECTION 19 - LIMITATION OF LIABILITY

 

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL KINOVA LABS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

 

SECTION 20 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Kinova Labs, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

 

SECTION 21 - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 22 - WAIVER; ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, whether oral or written.

 

SECTION 23 - ASSIGNMENT

 

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

 

SECTION 24 - GOVERNING LAW

 

These Terms of Service shall be governed by and construed in accordance with the federal and state courts in the State of Nevada, where Kinova Labs is headquartered. You and Kinova Labs consent to venue and personal jurisdiction in such courts.

 

SECTION 25 - HEADINGS

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 26 - CHANGES TO TERMS OF SERVICE

 

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

 

SECTION 27 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at:

 

Email: support@kinovalabs.co Address: Kinova Labs LLC, 732 S 6th St, Ste N, Las Vegas, NV 89101, USA Business Registration Number: E56622442026-2 Contact Form: https://kinovalabs.co/pages/contact-us Hours: Monday to Friday, 9:00 AM – 5:00 PM